Increase in-house sales
An omnichannel solution that enables you to increase your profits from accommodation properties by applying customer intelligence.
PRE-STAY
Be one step ahead of your guests’ needs
Make the user’s stay as personal as possible, even before their arrival: pre-check-in, room upgrade, activities and services available during their stay.
STAY
Personalise your customers’ experience
Using customer intelligence profiles, you can offer each customer the service they need at the opportune time. Make their experience an unforgettable one!
POST-STAY
Promote customer loyalty and create prescribers
Satisfied guests are the best prescribers of your brand. Stay in touch with them after their stay and surprise them with offers adapted to their interests.
OMNICHANNEL PLATFORM
Go where your customers are and analyse their interactions in real time
App
The hotel in the palm of your hand
Find out your customers’ preferences and offer them services and activities via their mobile phone or the webpage.
Chatbot
24-hour customer service
Analyse your customers’ profiles and improve your decision-making.
Control panel
Manage all the information
Analyse your customers' profiles and improve your decision-making.
FEATURES
A simple platform that adapts easily to your needs and is focused on profitability
Check-in / Check-out
Easy, adapts to your needs, and focused on profitability.
Messaging service
Built-in messaging system to communicate with your clients in real time.
Push notifications
Keep your customers informed about their interests at all times.
Comprehensive management
Manage and analyse everything from one same place, without having to exit the platform.
CMS
A content manager to update services, activities and the information about your accommodation.
Customer profiles
Get to know each customer in-depth to improve their experience.
Integration
Belp communicates with the systems you already have in place to manage your accommodation: PMS, CMS…
Bookings
Facilitate the hiring of services and hotel activities.
HOW DO WE DO IT
We bring the advantages of smart data and customer intelligence to accommodation establishments, improving the user’s experience and automatically generating income.
Big Data
Smart Data is able to find the most valuable and most useful data out of tonnes of information.
Automation
Send specific messages to each of your guests in accordance with their profiles and patterns, without having to perform additional tasks.
Artificial intelligence
Decisions based on data processes in real time and aimed at achieving goals.
Geo-location
Using Beacon technology and Wi-Fi, provide your customer with what they need wherever they may be.
Analysis
Follow-up and analysis of results to optimise and improve conversions.
WOULD YOU LIKE TO FIND OUT MORE?
Fill in the following form and as soon as Belp is available, your accommodation establishment will be the first to find out.